Helping members understand care and coverage
One year ago we launched our On-site Member Services pilot program to better help members…
The Kaiser Permanente Lincoln Heights Medical Office in Spokane will close this April
On April 30, 2020, we will close the Kaiser Permanente Lincoln Heights Medical Office in…
Coming soon: Online billing statements in business portal
Soon our mutual clients will be able to find their billing statements in the business…
Emergency order from Washington state Office of the Insurance Commissioner affects cost sharing, prescription refills
In response to the Office of the Insurance Commissioner’s emergency order regarding COVID-19, Kaiser Permanente…
Medicare Beneficiary Identifier required on all Medicare enrollment transactions
The Centers for Medicare & Medicaid Services (CMS) now requires Medicare Advantage plans to use…
Kaiser Permanente Washington primary care earns national recognition
Once again, 25 Kaiser Permanente Washington primary care medical facilities have been awarded Patient‑Centered Medical Home (PCMH)…
Medicare Supplement plans will close to new enrollment on January 1, 2020
The Federal Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) prohibits the sale of…
Producer survey coming soon — tell us how we’re doing
Between Monday, January 13, and Monday, January 20, we’ll email a survey to a group…
New state law protects consumers from "surprise billing"
Balance billing, also known as “surprise billing,” is when a patient receives a bill for…
How to access care during holidays
Holiday care options: Call our Consulting Nurse Service at 1-800-297-6877. The consulting nurse will direct…
How members can access care away from home
Whether traveling for work, on vacation, or away at college, our members have options when…
Changes to member ID cards
On November 1, 2019, we made 3 small changes to new Kaiser Permanente Washington member…