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How to access care during holidays

Kaiser Permanente administrative offices and most of our medical facilities will be closed on Thanksgiving (Thursday, November 28), Christmas (Wednesday, December 25), and New Year’s Day (Wednesday, January 1).

Holiday care options:

  1. Call our Consulting Nurse Service at 1-800-297-6877. The consulting nurse will direct members to the most appropriate medical care and is available 24/7 at no additional cost.
  2. Visit a Kaiser Permanente urgent care location. The following locations are open on all holidays.
  3. Use Care Chat on New Year’s Day. Care Chat secure online messaging lets members get real-time care from a Kaiser Permanente provider. It’s available 24/7 at no additional cost. Members must register for online services to use Care Chat.
  4. Go to an emergency room. In medical emergencies, members should call 911 or go to the nearest emergency room.

Visit our website for complete details about our 2019 holiday hours.

All plans offered and underwritten by Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.

© 2019 Kaiser Foundation Health Plan of Washington