General Pharmacy Information
Kaiser Permanente Pharmacy Services, and resources for over-the-counter and self-care products. Kaiser Permanente has 25 medical offices that provide pharmacy services; 21 locations in Western Washington and four in Spokane. We also offer a low-cost mail order service with free shipping.
Forms and sales tools
View our pharmacy directory.
You can easily and safely transfer prescriptions to the Kaiser Permanente pharmacy system using our secure online form. You may also transfer prescriptions by mailing or faxing a prescription transfer form, calling the Mail Order pharmacy at 1-800-245-7979, or dropping by a Kaiser Permanente pharmacy.
Call your pharmacy at least two business days in advance to refill your regular medications.
Use our Mail Order Pharmacy service to refill prescriptions online or by phone. They will be delivered to you free of charge anywhere in the United States within seven business days.
Mail order pharmacy
Free shipping and doorstep delivery when ordering refills online, by phone, or using our mobile app. Track your order online, or transfer a prescription to a Kaiser Permanente pharmacy.
Kaiser Permanente Washington specialty pharmacy
Pharmacists and technicians working closely with patients and providers to manage certain high-cost drugs for serious chronic conditions.
Medication disposal program
At Kaiser Permanente, care and coverage work together with a single goal of better health. Our performance-based health plans combined with comprehensive population health management offer a multi-pronged strategy for achieving healthier behaviors, better health outcomes, higher productivity, and lower overall costs.
About our drug formulary
A drug formulary is a list of medications that are usually covered under a member's medical coverage agreement. Formularies exist to allow health care providers to offer the most effective drug therapy possible with limited resources in today's environment of increasing drug prices. Having a formulary allows us to offer the safest, most effective, and least costly health care possible.
The Kaiser Permanente drug formulary is available online.
To request a paper copy, contact Member Services at 1-888-901-4636.
How we develop our formulary
The Pharmacy and Therapeutics Committee (P&T Committee) develops our drug formulary. This committee, composed of physicians from various medical specialties, reviews the medications in all therapeutic categories based on safety, effectiveness, and cost, and selects the most cost-effective drugs in each class.
The P&T Committee regularly reviews new and existing medications to ensure that our formulary remains responsive to the needs of our members and providers. We update the formulary periodically and it is subject to change.
Health plan coverage for drugs
Many of our Kaiser Permanente, Options, and Alliant health plans cover certain prescription drugs, but we do not cover all medications in the formulary. Coverage for certain medications is subject to an individual member's medical coverage agreement
We generally do not cover drugs not in the formulary, although we may cover some under special circumstances. Items that we do not cover include:
- Over-the-counter medicines (examples include cosmetics or drugs for motion sickness, diarrhea, and so on.)
- Dental prescriptions
- Drugs used for non-Food and Drug Administration (FDA) approved reasons
- Certain prescription drugs
OptumRx Pharmacies (PDF)
Detailed information about prescription and nonprescription drugs, including possible side effects and interations.