Medicare Advantage clients can still make a change to a Kaiser Permanente Medicare Advantage plan by March 31, before the Medicare Advantage open enrollment period (MA OEP) ends. Until then, clients enrolled in a Medicare Advantage plan can choose to make a change for any reason. After March 31, Medicare beneficiaries wanting to make a change will need to be in their initial coverage enrollment period, be eligible for a special enrollment period (SEP), or wait until the upcoming annual enrollment period (AEP) in the fall.
Remember, knowingly targeting or sending unsolicited marketing materials to Medicare Advantage enrollees during the open enrollment period is prohibited. Unsure if your client is eligible to enroll or change plans? Reach out to our Medicare Producer Sales Support team, Monday through Friday, at 1-800-581-8252 or KPWA.Medicare@kp.org.