This March, Kaiser Foundation Health Plan of Washington off-exchange members will move to a new premium payment platform. They’ll join on-exchange members who began paying their monthly premium payments on the new system in November 2022. Off-exchange members will enjoy more self-service options to improve their billing experience and a new, easier-to-read premium billing statement. A member outreach campaign will begin soon that encourages members to register with the new payment system at kp.org/payonline, where they can take advantage of features that allow them to make one-time electronic payments and schedule automatic recurring payments.
Please note: Off-exchange members who’ve already registered on the new premium payment platform do not have to re-register.
We’ll continue to keep you updated as we move closer to the migration in March.