The Kaiser Permanente 2024 Annual CMS Medicare Sales Training program is now available. Agents who are certified for the 2023 plan year or have submitted requests for the 2024 training before August 15 have received their notification and a program registration PIN code by email. Agents appointed to sell Kaiser Permanente Medicare Advantage health plans must complete the 2024 program training and assessment by Sunday, October 1, 2023.
Once you've completed the training program, you can visit the Medicare page on our Washington producer site to submit your request for 2024 sales packets for early October delivery. We’ll send appointed agencies weekly ready-to-sell status reports starting the week of August 15. Please be sure to connect with your agency to confirm your Kaiser Permanente Washington ready-to-sell status before marketing our plans. Important 2024 plan information and forms will be posted to the Medicare page on or shortly after October 1, 2023, so be sure to check back.
- Didn’t receive your 2024 program registration code? Check your spam folder. If you don’t see your code, contact AnnualMedicareSales-ComplianceTraining@kp.org. Please be clear in your email which Kaiser Permanente market you represent and provide your national producer number (NPN).
- For concerns related to technical issues with the Miramar:Agent platform or uploading your 2024 Medicare core training certificate, contact Convey/Miramar:Agent Customer Service at 855-856-7852.
- For questions on your ready-to-sell status for Kaiser Permanente Washington (Medicare contract H5050), please contact the regional Medicare sales producer support team at email@example.com or 800-581-8252.
- For questions concerning your Kaiser Permanente Washington agency appointment, contact your producer operations team at firstname.lastname@example.org.
Please note there are different Medicare appointment or contracting processes and teams for each Kaiser Permanente market. If you need broker support for other Kaiser Permanente markets, look for contact information on our broker website.