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Individual and family annual renewal and notification letters

We started mailing out our 2025 renewal and notification letters for individual and family plans. These templates are provided by the Office of the Insurance Commissioner (OIC) and give details about plan rate adjustments as well as additional plan and enrollment information. They include:

Notification letter
This letter provides information about:

  • Our projected 2025 monthly premium rates, which incorporate annual age-band changes.
    • For on-exchange plans, the premium rate doesn’t take into consideration any assistance a member may be eligible for. This information will be provided by the Washington Health Benefit Exchange.
    • For off-exchange plans, the premium rate doesn’t include the dental premium if members are currently enrolled in one of the dental plans offered.
  • Benefit and cost-share comparisons between 2024 and 2025
  • The process of changing plans, including required references to the OIC and Washington Healthplanfinder websites

Cost-share changes and plan mapping
This document highlights plan-level benefit and cost-share changes from 2024 to 2025.

Additional plan and enrollment information for 2025

  • Individual and family plan benefit rate adjustments for 2025
    • The (pending OIC approval) OIC-approved overall average rate increase is 8.46%.
    • Actual rate adjustments which can vary by plan, rating region, and any age-band rate change that may occur as of January 1, 2025 — or member age if they enroll anytime between February and December 2025. Note: Dental coverage will roll over into 2025 unless the subscriber makes a change.
    • The 2025 premium rate indicated in the OIC-prescribed renewal letter does not include any assistance that exchange enrollees may qualify for or Delta Dental of Washington premiums for those off-exchange clients who have enrolled in an optional dental plan for 2024.
    • Where plans are available, including on/or off exchange and what counties and
      provider network access has been streamlined.
    • For 2025, all individual and family plans give members access to the Core HMO network.
    • Flex plans will become VisitsPlus plans and will be offered on and off exchange.
    • Kaiser Permanente VirtualPlus® plans will be discontinued.
    • Some existing plans will observe deductible and/or out-of-pocket changes.
  • Delta Dental of Washington benefit and rate changes for 2025
    • Pediatric plan rates will increase by 3.06%, and Adult/Family Basic plan rates will increase by 3.05% (pending OIC approval). Rate adjustments are spread among all members with dental coverage, whether they use their coverage or not.
    • Pediatric or Adult/Family Basic plans will have no benefit changes.
  • Online enrollment system for 2025 open enrollment
    Use our online enrollment system  to enroll your clients who want to newly enroll off exchange.
  • How existing off-exchange Kaiser Permanente members can make changes to their policy
    These members should complete the Account Change Form. The form can be faxed or mailed back once completed. Reminder: if current off exchange subscriber is dropping coverage or is moving to another lines of business, for example: Medicare Advantage and the spouse wants to change to the subscriber, a new application is required (online or paper); do not complete the Account Change Form. This form can’t be used for clients who want to change from off exchange to on exchange. That must be done through Washington Healthplanfinder.
  • How clients who are enrolled on exchange can make changes
    Changes, including a plan change, should be done through Washington Healthplanfinder.
  • 2025 individual and family plan details available online October 01, 2024
    More information will be available at kp.org/wa/producer-kpif. 2025 collateral will be added to the site as it becomes available. Individual and family sales kits will be mailed starting the week of October 21, 2024.
  • Interested in selling our exchange-only individual and family plans?
    If you’re interested in selling our exchange-only individual and family plans and haven’t previously, please visit the Washington Health Benefit Exchange for more information.
  • Off-exchange individual and family plan dental coverage automatic renewal
    No action is needed unless members want to change or cancel their current dental plan.
  • Producer of Record (POR)
    Reminder: POR will be required if your client moves from off exchange to on exchange or vice versa. If there’s a gap in coverage, the POR will be to reestablish the POR, we’ll need a POR letter completed and sent to us.

Need help? We’re happy to assist you during this renewal and upcoming open enrollment period. Please contact us at 1-800-474-1079, Monday through Friday, 8:30 a.m. to 5 p.m., or email ifsales@kp.org.

 

All plans offered and underwritten by Kaiser Foundation Health Plan of Washington

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