Over the last few months, we've been sharing updates and actions to take in preparation for the Kaiser Foundation Health Plan of Washington Individuals and Families (KPIF) transition to Sign Me Up (SMU), the new online off‑exchange individual enrollment tool. The SMU transition was originally scheduled for the summer of 2022. However, we are delaying this change until further notice to help ensure a smooth transition.
Going forward, we'll continue to keep you informed with updates and notifications of any additional actions you need to take. In the meantime, please continue to use the existing off‑exchange Agent Center quote tool. We greatly appreciate your flexibility and patience.
If you have questions, please reach out to the KPIF Sales and Producer Support team at firstname.lastname@example.org or 1‑800‑474‑1079, Monday through Friday, 8 a.m. to 5 p.m.