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New: Advanced Explanation of Benefits – Members can learn about estimated costs before their visit

For certain primary and specialty care appointments, Kaiser Permanente members will now receive an Advanced Explanation of Benefits (AEOB). The AEOB will provide a detailed estimate of the charges related to their upcoming visit so there are no surprises. This estimate will be automatically generated after a member schedules an appointment at least 3 days in advance and will be available to view on

Questions about AEOB? Get more information on our website or by contacting your Kaiser Permanente representative. There is also an AEOB FAQs document for your reference.

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