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Medicare-required certification training begins August 17

Registration is scheduled to begin August 17 for 2022 Kaiser Permanente Medicare training and certification. You’ll see the program guide and registration information in an email from Kaiser Permanente Washington Producer Relations. Producers who are certified to sell 2021 Kaiser Permanente Medicare Advantage health plans will be pre-registered for the program through Miramar:Agent. They will receive an additional email from Gorman Health Group notifying them that the program has gone live.

The Kaiser Permanente Washington 2022 External Certification program includes:

  1. Medicare core training, Fraud, Waste & Abuse (FWA), and General Compliance:
    This is an online course (3 to 4 hours) that covers Medicare basics, enrollment, disenrollment, communication and marketing requirements, and other regulations for any Medicare health plan. Once registered for the Kaiser Permanente Washington 2022 External Certification program in Miramar:Agent, agents will have a choice whether to complete the Convey Core Medicare training and exam ($99) or upload an approved alternate 2022 Medicare core training certificate. Approved alternate certificates include:

    • AHIP
    • PinPoint
    • NAHU

    The Medicare core training assessment requires a 90% or higher passing score within 3 attempts.
    If you’re uploading an alternate 2022 Medicare core training certificate: Once Miramar:Agent has verified the certificate plan year and authenticity, the program will allow you to bypass the Convey Core Medicare training and assessment and move to the required Kaiser Permanente Washington product training module and assessment.

  1. Kaiser Permanente Washington Medicare product training and assessment:
    This is an online course (1 to 2 hours) that covers region-specific Kaiser Permanente Washington Medicare products and benefits for the individual plan segment. For the 2022 program plan year, you’ll have 3 attempts to receive a score of 85% on the product assessment to successfully complete the program.

Be ready to sell by October 1
Once Miramar:Agent has verified that the Core Medicare training, Fraud, Waste & Abuse, General Compliance, and Kaiser Permanente Washington product training requirements have been met, you will see the Kaiser Foundation Health Plan of Washington (H5050) contract name, “2022” benefit year, and effective date listed in the “Ready To Sell” tab of your Miramar:Agent menu. Once you’ve confirmed the information above in your “Ready to Sell” tab, you may begin soliciting the 2022 Kaiser Permanente Washington Medicare Advantage products on or after October 1, 2021.

2022 sales materials should be available by October 1
Our goal is to have the 2022 Medicare Advantage sales materials ready for you by October 1, in advance of the annual enrollment period that begins October 15. Once you’ve completed the 2022 Medicare certification training program, you can visit our producer Medicare page to submit your request for 2022 sales kits.

Please direct any questions to our Medicare Sales Producer Support team
Questions about our Medicare certification program or selling Kaiser Permanente Washington Medicare Advantage health plans? Please contact our Medicare Sales Producer Support team at 1-800-581-8252 or kpwa.medicare@kp.org. They are also available to help if you’re not currently Medicare certified with Kaiser Permanente Washington and would like to represent our 2022 Medicare Advantage health plans.

All plans offered and underwritten by Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.

© 2021 Kaiser Foundation Health Plan of Washington