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June 2019 news briefs

New name for our mental health services

What used to be called Behavioral Health Services has been renamed Mental Health and Wellness. Same great services, just a new name, updated website, and new signage in our medical facilities.

Provider directory will have a new URL soon

This summer we plan to launch a new URL for our provider directory. The change will be largely invisible to our members — except those who have bookmarked the current URL. Redirection will occur for a short period of time.

Service area changes for 2020

Starting in 2020, Kaiser Permanente Washington will no longer offer any health plans in San Juan County for small and large employer groups and individual and family plans. Groups domiciled in San Juan County with an effective date of February 2019 through December 2019 will be allowed to maintain their coverage until their 2020 renewal date. Members with individual and family coverage in 2019 will need to find other coverage effective January 1.

This was a difficult business decision and we remain fully committed to providing coordinated and connected health care services at an affordable price to each person we serve. We continue to focus on communities where we provide our own top-rated providers, or where we have close relationship with care delivery partners sharing our approach to care. Our Sales and Account Managers will partner with you in order to make this a smooth transition for our mutual clients. We’ll provide more details at the Producer Forums.

This announcement is with respect to Kaiser Permanente Washington’s individual & family and small and large group commercial markets only. Kaiser Permanente will continue to offer Medicare Advantage in San Juan County through 2019. In accordance with the annual timeline set forth by the Centers for Medicare and Medicaid Services, the 2020 service area for Medicare will be finalized in the fall of 2019. Changes, if any, to the current Medicare service area will be announced at that time.

All plans offered and underwritten by Kaiser Foundation Health Plan of Washington

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